Returns

Thank you for shopping at MR.PATIOMISTER.

We offer refund and/or exchange within the first 15 days of your purchase, if 15 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items may be refunded, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, or initiate a return please send us an email at returns@mrpatiomister.com  and returnyour item to: Ford Atlantic MPM, 341 Changebridge Road, Pine Brook, NJ 07058.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at returns@mrpatiomister.com

Shipping

All returns must be sent to the following Address:

Ford Atlantic MPM, 341 Changebridge Road, Pine Brook, NJ 07058.

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of prior shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • Please ensure that any items returned are sent via a service with tracking capabilities as MR.PATIOMISTER cannot be responsible for any lost or damaged items in transit.

Customer Reviews

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P
Patrick from Long Island
Stay Cooler this Summer

On warm days and evenings, the Mister Patio Mister keeps our Patio cool and comfortable. Great for sun bathing, barbecuing and keeping the dogs comfortable! The unit was extremely easy to assemble and easily hooks up to a garden hose. This is a quality product that will be enjoyed for years to come.

G
Gary from New Jersey
cools off our August!!!

We're in Tri-State New Jersey, and summer 2024 has been especially hot and muggy. We set up our new Mr Patio mister, and the entire family, friends, kid's and adult's friends, etc. all love the misty cool off! Great and fun product!